Privacy Policy
Last update: 01.04.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy outlines how we collect and store information you provide through Cove Investholm (the "Website").
We uphold these principles:
To be transparent about how we process and collect your personal information:
We want you to have the information you need to make informed decisions about how we use and process your Personal Data. That's why we've built this website. We use various methods to keep you informed about Personal Data usage.
If you need specific details, we'll provide them at the right time.
We're happy to answer your questions and explain anything you'd like to know about how the law affects our practices. Get in touch with us at: info@cove-investholm.com
Your personal data will only be used for the purposes outlined in this Policy.
We process your Personal Data for several purposes, including: providing the website and Services (which may involve connecting you with third-party trading platforms), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal obligations, and conducting administrative and business activities. We also process your Personal Data to better understand your preferences and needs.
To use important tools that protect your Personal Data rights:
To help you exercise your rights, we maintain substantial resources to support your requests. Contact us at any time to request access to your personal data. We can modify or delete it, stop using it for specific or general purposes, transfer it to you or a third party, and accommodate your requests accordingly.
Protect Your Personal Data:
While we cannot guarantee complete security of your personal data, we're committed to using a range of methods and techniques to help protect it.
Our Privacy and Security Policy provides full details.
1. The Scope?
This policy outlines the types of Personal Data the Company collects from individuals and how it processes, shares with third parties, and secures that data.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable person is someone who can be directly identified or recognised through a combination of information we hold or can access.
The Policy defines "processing" as any activity involving the use or collection of Personal Data. This includes managing, organising, and storing Personal Data.
Our services are intended for general audiences and are not designed for users under 18 years old. We do not knowingly collect or seek information from anyone under 18, nor do we permit such persons to use our services. If we discover any information about children, we will delete it as soon as possible.
2. What Personal Data Do We Hold About You?
When you access our services, channels, or website, we collect your Personal Data. We may ask you to provide Personal Data directly in some cases, or we may gather it by analysing your use of our Services and channels, or by receiving information from our third-party partners.
You're not required to disclose personal information to the company, nor are there any consequences for declining to do so.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply personal data, we may be unable to offer our services or allow you to access the website.
4. What kind of Personal Data do We collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log and traffic data (such as your IP address, access date, access time, and language used), software crash logs, browser type, and device information. This data is not private information and cannot be used to identify you.
Personal Data We Receive from You: any personal data you voluntarily provide when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address to facilitate trading.
5. Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.
The company cannot use your Personal Data without a valid legal basis. The legal grounds that allow the company to process your Personal Data are:
- You've consented to your personal data being processed for one or more purposes. This applies when you submit personal information through the Website so we can share it with a third-party trading platform.
- We or a third party may process your information to pursue legitimate interests, such as improving our services or defending legal claims.
- Processing must comply with legal requirements.
Contact us via email for further details about how we process and protect your legitimate interests.
Below is a list of the reasons and legal grounds we may use your personal data.
Scope
Legal Basis
To share your personal information with third parties at your request for digital trading access
If you ask us to, we may collect Personal Data from you to pass on to third-party companies.
You've consented to us processing your personal data for one or more of the reasons outlined above.
2. To answer your requests, questions or concerns
We need your Personal Data to help us respond to any questions you may have about the Services.
We need to process personal information to serve the legitimate interests of the Company or a third party.
We process your personal data to comply with legal, administrative, or judicial requirements.
To comply with legal requirements, we need to process your information.
4. To enhance Our Services, we may use your Personal Data, including crash reports and malfunction data we collect in relation to the Services.
We need to process personal data to protect the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
We need to process personal data to protect the legitimate interests of the Company or a third party.
6. To perform and manage actions in line with Our Services requirements
This includes back-office functions, business development, strategic decision-making, oversight mechanisms, and similar activities.
We need to process personal data to support the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different matters.
The Company or a third party has a legitimate interest that requires the processing of your data.
To protect our assets, rights, and interests—as well as those of third parties—we process Personal Data to establish and defend legal claims in accordance with applicable laws, regulations, and agreements.
We may process your Personal Data to safeguard our rights, interests, and assets, or those of third parties, in compliance with all applicable laws, regulations, agreements, and related terms or policies.
We need to process personal data to protect the legitimate interests of the Company or a third party.
6. Transferring Your Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, and may collect IP address information and analyse user experiences.
You can also request that we share your Personal Data with third-party trading platforms. We will provide your Personal Data to these trading platforms in accordance with their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners to obtain resources needed to enhance and improve the products and services we offer customers.
The Company may disclose Personal Data to regulatory, local, or other official authorities if required to protect the rights of third parties or safeguard assets.
We may also share Personal Data about you with potential investors, buyers, lenders, or other companies in our group in connection with a transaction (including the transfer or sale of Company assets or group company assets), merger, restructuring, consolidation, or insolvency event.
7. Third-party cookies and services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit our website. We use cookies to understand your preferences and browsing habits, improve your experience, remember your settings, and customise the products and services we offer. Cookies also help us gather statistics and analytics data.
Some cookies we use are session cookies. These are temporary and stored on your device only while you're browsing, disappearing when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set period after you close your browser. We use them to recognise you as a returning visitor and help you access the website more easily.
Types of Cookies:
We may use them based on their intended purpose.
The type of cookie
Cookies are essential for this site to function
Scope
These cookies are necessary to access the features you've requested and navigate our website. We use cookies to deliver the information, products and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the website, use its features, and return to pages you've visited before.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session Cookies).
The type of cookie
Functionality Cookies
Scope
Cookies let us recognise you when you visit our site and remember your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged into the site. They're automatically deleted when you close your web browser (session Cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect performance data about our website and help improve it. They also allow us to analyse how our website is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, while others remain active indefinitely.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser settings. Below are links to help you with the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain features or the entire Website may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service currently does not honour do-not-track signals.
8. The retention of personal data about You
The Company will retain your Personal Data for as long as necessary to fulfil the purpose described in this Policy, or for longer periods as permitted by applicable law, regulations, and policies.
We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it's no longer needed.
9. Transferring your personal information to countries outside Australia or international organisations
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country, meaning a country other than where you reside) or to international organisations. Our company takes all necessary steps to protect your personal data and ensure that users can exercise their rights and access effective legal remedies.
These protections are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data under Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer complied with the standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can view the EU Commission's adopted clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Email info@wealthwaydigital.uk for details.
10. Security of Personal Data
We've implemented appropriate organisational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that your Personal Data will remain secure without error. We're also not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of Personal Data, including (but not limited to) unauthorised access by third parties, transmission errors, or circumstances beyond our control.
If required by law or other obligations beyond our control, we may need to disclose your Personal Data to third parties such as public authorities. We cannot control how third parties secure your Personal Data in these situations.
Data transmitted over the internet cannot be guaranteed completely secure. The Company cannot ensure the security of Personal Data you send to us online.
11. Links to third-party websites
Our website includes links to third-party sites and applications that aren't under our control. We're not responsible for how these third parties collect or handle your personal data. This privacy policy doesn't apply to those external sites or apps.
Before using any third-party website or app, we recommend you review their privacy policy first. You should also carefully consider what personal data you share with them.
12. Changes to this Policy
Before accessing any third-party websites or apps, we recommend reading their privacy policies. We also suggest reviewing what personal data you're comfortable sharing with them.
Your rights regarding your personal information
You are entitled to request that we verify the accuracy of Personal Data we collect about you, correct any inaccuracies, and delete Personal Data that we no longer require. You may also limit how your personal information is processed.
If you reside in the EEA, please refer to this page:
You can exercise these rights in relation to the Personal Data you provide. To request to exercise any of these rights, please email us at the address below.
Access rights
The Company can verify the accuracy of Personal Data we process about you. If the data is accurate, you can access your Personal Data.
We will provide an electronic copy of the Personal Data we currently process about you at no cost. If you request additional copies, we may charge a reasonable fee. The data will be provided electronically upon request.
Your right to access Personal Data cannot interfere with the rights and freedoms of others. If granting your request would harm another person's rights or freedoms, we may refuse your request or limit what we can provide.
Right to rectification
You are entitled to request that the Company correct any inaccurate or incomplete Personal Data about you, considering the reason for processing.
Right to erasure
You may request erasure of your Personal Data in the following circumstances: (a) the data is no longer needed for the purpose it was collected for; (b) you withdraw consent and there is no other legal basis to process it; (c) you object to processing based on legitimate interests pursued by us or a third party; (d) the data is processed unlawfully; or (e) the data must be deleted to comply with legal obligations.
This right does not apply if processing is necessary to (a) fulfil a legal obligation under EU or Member State law, or (b) establish, exercise or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you can ask us to limit how we process it.
If you request that your Personal Data be restricted, we can only keep and process it with your consent, or to establish, exercise or defend legal claims, or to protect the rights of another person, or where there is a significant public interest within the EU or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract you are party to, you have the right to receive and review your Personal Data from us.
You may request that we transfer your Personal Data directly to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. Your data portability right does not interfere with the rights or freedoms of others.
Right to object
You have the right at any time to object to processing of your Personal Data based on legitimate interests pursued by us or a third party. This includes objecting to profiling based on these legitimate interests. If we can establish compelling grounds for processing that outweigh your rights, freedoms and interests, or the establishment, exercise or defence of legal claims, we may continue processing.
Regarding direct marketing, you have the right to object to processing of your Personal Data at any time.
Right to withdraw consent
You may withdraw your consent for us to process your Personal Data at any time. This does not affect the lawfulness of processing based on your consent before you withdrew it.
You have the right to lodge a complaint with a supervisory authority.
You may lodge a complaint with a supervisory authority established by an EU Member State to protect the fundamental rights of individuals regarding Personal Data processing within the European Union.
EU and Member State laws may limit your rights regarding Personal Data as outlined in this section.
We will provide the information you request regarding your rights under this section within one month of receiving your request. We may extend this by up to two months if necessary, depending on the complexity and volume of your request. We will notify you within one month of any extension and explain the reasons.
Unless contrary to this section, we will provide the information you request under your rights in this section at no cost. If your request is unfounded, excessive or repetitive, we may charge a reasonable fee to cover our administrative costs. We may also decline to act on the request.
If we are uncertain about your identity, we may ask you to provide further information to verify it.